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Showing posts from October, 2026

Lulu Delete Account

  Delete your Lulu account Lulu app by Clappy LLC You can permanently delete your Lulu account and the data associated with it at any time, either in the app or by email. Option 1: Delete in the app Open the Lulu app and sign in. Go to the  Profile  tab. Tap  Delete account . Confirm by tapping  Delete permanently . Your account and data are deleted immediately. Option 2: Request deletion by email If you can no longer access the app, email  info@clappystudio.com  from the email address registered to your account with the subject “Lulu account deletion request”. We will verify the request and delete your account within 30 days. What is deleted Your account (email address, sign-in details) and profile (name, profile photo), Your business, if you have one, including its photos, services, staff and working hours, Your bookings, messages, favorites and reviews, Your device notification tokens. What is kept Records we are legally required to keep are retaine...

Lulu Privacy Policy

  Lulu Privacy Policy Last updated: October 21, 2026 This policy explains what personal data is collected when you use the Lulu mobile application (the “App”), how it is used, and your rights. The App is developed by  Clappy LLC  (“we”), who is the data controller. Data is processed in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR). 1. Data we collect Account data:  email address and password (stored only in hashed form). If you sign in with Google, the name, email address and profile photo shared by Google. Profile data:  your name and optional profile photo. Business data (providers):  business name, category, description, address, map location, photos, working hours, services and prices, staff details. This information is shown publicly in the App. Bookings:  booking date and time, selected service, status, and notes added by you or the business. Messag...