Lulu Delete Account

 

Delete your Lulu account

Lulu app by Clappy LLC

You can permanently delete your Lulu account and the data associated with it at any time, either in the app or by email.

Option 1: Delete in the app

  1. Open the Lulu app and sign in.
  2. Go to the Profile tab.
  3. Tap Delete account.
  4. Confirm by tapping Delete permanently.

Your account and data are deleted immediately.

Option 2: Request deletion by email

If you can no longer access the app, email info@clappystudio.com from the email address registered to your account with the subject “Lulu account deletion request”. We will verify the request and delete your account within 30 days.

What is deleted

  • Your account (email address, sign-in details) and profile (name, profile photo),
  • Your business, if you have one, including its photos, services, staff and working hours,
  • Your bookings, messages, favorites and reviews,
  • Your device notification tokens.

What is kept

Records we are legally required to keep are retained only for the period required by law and then deleted. Location data is never stored with your account.

Subscriptions

Deleting your account does not cancel an active subscription. Cancel it separately in Google Play → Payments & subscriptions or in your App Store account settings.

For more details, see our Privacy Policy.

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